New sessions available - Lean Six Sigma Process Mapping training
The Office of the Chief Information Officer is providing virtual, instructor-led training on how to create and edit process maps using the Process Manager tool and techniques from Lean Six Sigma. Trainings run from September through December.
You can learn the basics of creating and editing process maps, as well as best practices for creating engaging processes, by taking one of our 3-hour training sessions. Upon completion of the course, participants will be prepared to share their process mapping skills with their departments to document and improve the processes they work with day-to-day.
Topics Covered
- Start from a high-level view of the process to develop a framework for the process map
- Refine the process map with further detail in the form of tasks and notes
- Discover options for linking processes together to create an end-to-end view of a cross-functional process
- Add tagging to capture opportunities for improvement
- Learn about Process Manager advanced features
- Create checklists from published processes to create a simple workflow